Welcome Symphony, New Photo Team Director
Hi, this is Amy, writing for the PSO blog to tell you about a company update!
I’ll be the first to admit that we had major issues in the photo/video department in 2019, and we take those problems really seriously over here. We have used the holiday season time to work out our issues and replace some of our staff.
We’ve hired a new Photo Team Director and lead editor for PSO in 2020. She'll be working full time for us, meaning all of her attention is going to be on improving our programs and your images! Her name is Symphony Marie, and you have probably seen or met her at events in the past - she’s been either behind the camera at PSO competitions or editing PSO images since 2016.
For the past 5 years, Symphony has also been a retoucher (photo editor) for Nike and Revolve, and the lead retoucher for Forever 21. She has a lot of experience working with big commercial brands that demand a high quality of work. We're confident that she'll be bringing that quality to your images as well.
As far as 2019 goes, if you received edited image or video that you were unhappy with and you want us to try again, please fill out the re-edit request form by February 29, 2020. We'll redo the editing, free of charge, to do our best to make it right.
Please let us know if there’s anything else we can do for you! We want you to be happy with your images and promise we’re working hard to be better.
Here's to leveling up in 2020!
Amy, Symphony, & the PSO team